Frequently Asked Questions
Can I change my username?
No, You cannot.
Everything you can change is available for you to change within your account.
Everything you can change is available for you to change within your account.
How Do I Make Account Changes?
Changes can be made from the 'Account Settings' menu of your account.
Where is my click advertisement?
Your click advertisement stats can be viewed in your ad statistics page. Please consider how many people are online as you place your advertisement. If you place an ad for less people than are online currently, there is a good chance your ad was completed pretty quickly.
Why didn't my advertisement finish?
Your advertisement will always finish unless it broke the terms of service on the site.
Multiple Accounts Detected? What is this?
We only allow advertisements to be credited using the same IP address in 24 hours.
Dynamic IP addresses are delivered randomly based on a geographical location.
This means that the IP you have today may have been someone else's IP yesterday or a few hours ago.
Some other probable causes may be:
Some ISPs (Internet Service Providers) give the same IP address to more than one user usually by using a proxy.
You're using a shared network environment (such as a school, an office, a cybercafe or even a building's network) where all computers share the same internet IP address.
You have an unsecured wireless network and someone near you may be using your internet access without your consent.
Dynamic IP addresses are delivered randomly based on a geographical location.
This means that the IP you have today may have been someone else's IP yesterday or a few hours ago.
Some other probable causes may be:
Some ISPs (Internet Service Providers) give the same IP address to more than one user usually by using a proxy.
You're using a shared network environment (such as a school, an office, a cybercafe or even a building's network) where all computers share the same internet IP address.
You have an unsecured wireless network and someone near you may be using your internet access without your consent.
Can I have more than one account?
No, we believe you don't need more than one account. If we detect multiple accounts that relate to the same person, all relevant accounts will be closed. Please do not join from public networks (like companies, schools) that are all using the same IP address.
How often do I need to log in to prevent account termination?
You need to log in at least once every month to prevent closure of your account. Account termination is irreversible and all balances will be forfeited.
When I log off I see more ads than when logged on. How can that be?
Advertisers can set demographic filters to their campaigns, allowing only paid clicks of members from a certain country. Additionally there are advertisements that are clickable for upgraded members only.
How can I advertise at Lucky-bux?
Click Advertise from the menu. This page will help you further in getting your advertisement campaign up and running.
Are all visits guaranteed?
Yes, you will receive at least the amount of visits you have ordered. We only count clicks from our members. Outside clicks from visitors are included in the package.
Are all member visits unique?
Yes, we only count one click per member per 24 hours.
What kind of websites can I advertise?
The following is not allowed if your website contains:• a framebreaker• adult content• content that promotes spamming, racism, etc.
How can I contact Lucky-bux?
Click the contact button at the bottom of the page.